Why work with CIT One?
At CIT One, we are dedicated to providing personalized solutions and services for clients in various industries, adapting to the size and specifics of each business.
Regardless of the sector of activity, we approach each collaboration with flexibility and professionalism, ensuring that the needs of each client are met at the highest level.
Customer Service
- Route Optimization: through specialized applications, CIT One identifies the most efficient transport routes, considering distance, time, costs, capacity, restrictions, and delivery windows. This optimization reduces operational costs, increases delivery efficiency, and improves customer satisfaction. CIT One analyzes and optimizes approximately 500 routes weekly.
- Adapted Work Schedule: CIT One's work schedule is flexible and adapted to clients' needs, ensuring timely deliveries and an optimal operational flow.
- CIT One Cash Connect Application: this application provides 24/7 access to order placement, route management, and report generation, facilitating real-time monitoring and administration of activities.
- Dedicated Customer Support: a dedicated team ensures efficient customer relationship management, providing professional, empathetic support and clear communication, contributing to the success and consolidation of our partnerships.
Quality
CIT One is committed to providing services at the highest standards, in line with partner expectations. Performance and specific requirements are regulated through Service Level Agreements (SLAs), which establish clear quality criteria and performance indicators for continuous monitoring and improvement of services.
Investments
Technology and Security
- CIT One was the first company in the industry to implement a video surveillance system for valuables transport, providing an additional level of control and security in the conduct of operations.
- Since 2024, CIT One has been using video analytics solutions to detect any non-conformities, allowing for rapid identification of risk situations, optimization of operational processes, and improvement of security standards.
Useful information
How do we provide nationwide services?
Through our 12 Cash Processing Centers and 7 Transport Hubs, we ensure nationwide coverage, reaching every location where our partners require our services.
How do we ensure the security of collected assets?
All collected assets are under CIT One's responsibility, with insurance policies providing full protection from the moment they are taken over by our personnel.
How do we ensure the monitoring of vehicles used for value transport?
All CIT One vehicles used for value transport are monitored through both GPS tracking and a CCTV system. This enables CIT One’s National Dispatch Center to identify the exact location of each vehicle at any moment.
How are collection or delivery orders transmitted?
All our clients have access to the CIT One application, which allows them to place orders, track order status, and generate reports. Through this platform, clients benefit from 24/7 access to their operations with CIT One, ensuring transparency and real-time monitoring.
Ready to streamline your cash management?
Contact us today!
